Press Room 2009

GLENDALE, California – The Glendale Water & Power (GWP) Chevy Chase 968 Reservoir and pump station replacement project ribbon cutting scheduled for December 17, 2009 at 9:30 a.m. has been cancelled due to scheduling conflicts. The community will be notified of any rescheduled event in the future.

For more information on the project, visit www.glendalereservoir.com or call the project hotline at (866) 785-0008.

Dec. 17 Event Marks Successful Completion Of Reservoir And Pump Station

GLENDALE, California – Glendale community members are invited to a rescheduled ribbon cutting on Thursday, December 17, at 9:30 a.m. to commemorate the successful completion of the Glendale Water & Power (GWP) Chevy Chase 968 Reservoir and pump station replacement project at the Chevy Chase Country Club Golf Course. The Country Club is located at 3067 East Chevy Chase Drive.

The Glendale Water & Power (GWP) Chevy Chase 968 Reservoir and pump station replacement project ribbon cutting scheduled for Dec. 10 at 10 a.m. has been cancelled due to projections of heavy rain. The ceremony will be rescheduled and the community notified of the new date and time.

GLENDALE, California – To begin Glendale Water & Power’s (GWP) commemoration of 100 years of reliable service in Glendale, our customers are invited to join us December 14 through December 17, 2009, in the Perkin’s customer service lobby (141 N. Glendale Ave.) each day from 8:30 a.m. to 4:30 p.m. GWP will provide refreshments, plus information on programs to help you save money on your utility bill and protect the environment.

GLENDALE, California – Glendale community members are invited to a ribbon cutting on Thursday, Dec. 10, at 10 a.m. to commemorate the successful completion of the Glendale Water & Power (GWP) Chevy Chase 968 Reservoir and pump station replacement project at the Chevy Chase Country Club Golf Course. The Country Club is located at 3067 East Chevy Chase Drive.

GLENDALE, California – Glendale kids now can make a New Year’s resolution for a special allowance.

Glendale Water & Power (GWP) encourages residents and businesses to sign up for its newly introduced Citizen Notification System to receive critical information quickly before, during and after emergencies and possible hazardous events, such as fire threats, floods, evacuations, unexpected road closures and more.

Request to receive alerts about emergencies and other important community news by signing up for our Citizen Notification System.

GLENDALE, California – Glendale Water & Power (GWP) is notifying customers that iWater, Inc., is currently contracted by GWP in a major effort to improve the city’s water system reliability. iWater staff will work within city limits during weekdays until its tasks are completed at the end of January 2010.

GLENDALE, California – Glendale Water & Power (GWP) this month will send 25,000 Glendale residential customers their first comparative Home Energy Reports, providing critical information needed to reduce energy consumption and save money on their utility bills.

Grant will help fund program enabling customers to make smarter energy decisions.

GLENDALE, California – Glendale Water & Power (GWP) today earned a nationwide honor for public drinking water systems, receiving a Gold Award for Exceptional Utility Performance from the Association of Metropolitan Water Agencies (AMWA).

GLENDALE, California – Glendale Water & Power (GWP) today earned a nationwide honor for public drinking water systems, receiving a Gold Award for Exceptional Utility Performance from the Association of Metropolitan Water Agencies (AMWA).

There was a misprint in the October 7,  Glendale News Press about GWP's mandatory watering schedule. Residents can only water their landscapes on Tuesdays, Thursdays and Saturdays. We apologize for the inconvenience. Thank you for your understanding.

Each year Glendale Water & Power celebrates National Customer Service week to recognize our customers and honor our employees who are on the front lines of the service revolution. This year's theme is "A call to Excellence."

Please join us from 8:00 a.m.- 4:00 p.m. in our Perkin's customer service lobby area. We will have information on our Public Benefit Programs, water conservation, giveaways and help you with any GWP related service questions. We look forward to seeing you there.

GLENDALE, California – Glendale Water & Power (GWP) announced today that the City has exceeded its goal of reducing water usage by 10% during the months of July and August.  According to production reports, customers reduced water usage by 20% in July and 16% in August when compared to the same period in 2006.  The usage number for July of this year is the lowest it has been in the last seven years for that month.

GLENDALE, California – Glendale Water & Power officials are urging customers to immediately conserve energy as much as possible.  Due to the current high temperatures and fires, our electrical system is being stressed.  As a precaution, all residents are being asked to reduce their electrical energy use immediately to help reduce the load on the electrical system.

The Glendale City Council Tuesday night enacted Phase II of the City’s water conservation ordinance declaring mandatory water conservation. Residents in Glendale are now restricted to watering their landscapes three days a week: Tuesdays, Thursdays and Saturdays for 10 minutes at each watering station.  

GLENDALE, California – The California Energy Commission (CEC) issued a letter of commitment today in support of Glendale Water & Power’s (GWP) Department of Energy’s AMI-Smart Grid Application.  

GLENDALE, California – Glendale Water & Power (GWP) has launched a new program called Vending Miser to reduce energy consumption, costs and greenhouse gas impacts of vending machines.  The program has a goal of delivering over 3.6 million kilowatt-hours of annual energy savings resulting in a reduction of over 2,400 tons of carbon dioxide emissions.  It is estimated the Vending Miser will save customers over $670,000 in energy costs.

GLENDALE, California – The California Energy Commission (CEC) issued a letter of commitment today in support of Glendale Water & Power’s (GWP) Department of Energy’s AMI-Smart Grid Application.

Glendale Water & Power (GWP) will soon start one if its largest utility projects, replacing all electrical and water meters in Glendale with new Smart Meters. This $28.5 million project, which was recently approved by the Glendale City Council, will greatly enhance efforts by GWP and its customers to conserve water and energy use.

GWP's eCARe system will be offline for maintenance, Friday, July 24th between 6:00 p.m. and 9:00 p.m.

GLENDALE, California – Glendale Water & Power (GWP) officials want to inform the public that an anonymous person claiming to be a Power employee called a customer and stated their payment for their utility bill did not go through and if they did not pay over the phone with a credit card their service would be disconnected. They also left a false toll-free phone number to call to verify payment went through.  Although the impersonator never identified themselves as a Glendale Water and Power employee, the victim assumed that it was legitimate call and provided credit card information.  Not until after trying to verify the payment, did the victim learn of fraudulent charges to her credit card. 

GLENDALE, California – Glendale Water & Power (GWP) recently mailed customers the 2008 Water Quality Report that assures Glendale residents their water continues to meet and exceed requirements set by state and federal safety standards, and most importantly their water is safe to drink.

Glendale Water & Power along with many other utilities in Southern California is urging customers to conserve water this summer. Starting in August we can only water our landscapes three days a week (Tuesdays, Thursdays and Saturdays). There are also many water waster provisions in effect at all times such as no watering of driveways and sidewalks, no serving water to customers in restaurants unless requested by a customer.

Click on the link at the top if you have noticed someone stealing electricity or water.

Glendale Water & Power (GWP) officials today urged the public to report any suspicious persons around electrical equipment that are not City employees or driving properly marked vehicles.  GWP officials made the announcement after someone allegedly climbed a power pole to steal copper wire and also damaged a phone ground wire. Police and GWP are still investigating the incident.

Glendale Water & Power (GWP) has started construction on two new chromium 6 water treatment and testing facilities. This phase of testing at the Glendale Water Treatment Plant is a critical part of an ongoing research project that will benefit cities and water agencies faced with chromium 6 in their water supplies.

The water waster hotline phone number printed in our Source newsletter is incorrect. We apologize for the inconvenience and ask that you call our customer service department at (818) 548-3300 to report water waste. Please do not call the phone number listed in the newsletter. Thank you.

GlendaleWater & Power(GWP) receives high marks from its customers on how the utility communicates with customers, the level of service it provides, and the reliability of its water system. According to a recent study conducted by RKS Research and Consulting, an independent research and consulting firm, GWP’s ratings exceed those of a statewide average for water agencies in the California.

GWP is updating the City’s water conservation ordinance for review and approval by our City Council, on June 16, 2009. Before we finalize and present our recommendations, GWP is holding a series of community meetings so that our customers can share your concerns and ideas with us.  We will then incorporate these into our recommendations to City Council.

California is moving aggressively to implement AB 32 (Global Warming Solutions Act) and other policies to attack global warming. This Forum brings together key local and state experts to brief valley businesses, elected officials and civic leaders on the costs and benefits of California’s climate change laws.

The California Municipal Utilities Association (CMUA) ranks Glendale Water & Power’s (GWP) customer energy saving programs seventh among the State’s 39 publicly owned utilities in the State. Glendale Water & Power has now ranked in the top seven for three straight years.

GWP General Manager Glen Steiger introduces the department's strategic plan which involved efforts of GWP employees at every level, stakeholders, and customer groups. The plan aims to stabilize rates while laying the foundation for initiatives such as the smart-grid and renewable energy.  

eCare, GWP's online billing and account management service, will be offline Saturday, February 21st, from 3:00 pm to 7:00 pm for routine maintenance. We apologize for any inconveniences.

eCare, GWP's online billing and account management service, will be offline on January 9, 2009 from 6:00pm to midnight for routine maintenance. We apologize for any inconveniences. 

General Manager Glenn Steiger announced today that effective January 1, the fuel and water adjustment charges on customers’ bills will be decreased by 13.5% and 5.5% respectively.